Posted by: haikugirloz on: March 11, 2008
This chapter describes work done at University of Rochester where librarians designed a library and then they got students to do the same exercise. Essentially our assumptions about what students want is often wrong and getting their input need not be too onerous. Check out the article here: http://docushare.lib.rochester.edu/docushare/dsweb/Get/Document-27280/chapter_four.pdf
